Terms and Conditions - Gardening Services Mortlake

Welcome to our Gardening Services in Mortlake. These Terms and Conditions govern your use of our services and outline the obligations and rights of both parties. By engaging our services, you agree to comply with and be bound by these terms.

1. Services Offered

Our comprehensive gardening services in Mortlake include:

Lawn Maintenance: Mowing, edging, and fertilizing.
Garden Design: Planning and implementing garden layouts.
Planting Services: Selecting and planting flowers, shrubs, and trees.
Weed Control: Removing unwanted vegetation safely.
Landscaping: Creating aesthetically pleasing outdoor spaces.

2. Booking and Scheduling

To schedule our gardening services:

Advance Booking: We recommend booking at least two weeks in advance to ensure availability.
Confirmation: You will receive a confirmation email or call upon booking.
Rescheduling: Requests to reschedule must be made at least 48 hours prior to the scheduled service.

3. Payment Terms

Our payment policies are designed to be clear and straightforward:

Pricing: Prices are based on the scope of work and are quoted prior to commencement.
Payment Methods: We accept cash, credit/debit cards, and bank transfers.
Due Dates: Payment is due upon completion of the service unless otherwise agreed.
Late Payments: A late fee may be applied for payments not received within 14 days.

4. Client Responsibilities

To ensure smooth service delivery, clients are expected to:

Access: Provide access to the property during scheduled service times.
Pre-Service Preparation: Remove any valuable or fragile items from the garden area.
Communication: Inform us of any specific requirements or concerns in advance.

5. Liability and Insurance

We prioritize safety and reliability in our gardening services:

Insurance Coverage: We hold comprehensive liability insurance to cover any accidental damages.
Damage Policy: In the unlikely event of property damage, we commit to rectifying the issue promptly.
Limitations: We are not liable for pre-existing conditions or issues not addressed in the service agreement.

6. Cancellation Policy

Our cancellation policy ensures fairness for both parties:

Notice Period: Cancellations must be made at least 48 hours before the scheduled service.
Fees: Late cancellations may incur a fee equivalent to 20% of the total service cost.
Refunds: Deposits are refundable if cancellation terms are met.

7. Service Modifications

Modifications to the agreed services can be made under the following conditions:

Change Requests: Any changes must be requested in writing and approved by both parties.
Additional Costs: Extra services may incur additional charges based on the revised scope.
Scheduling Adjustments: Service timelines may be adjusted to accommodate modifications.

8. Termination of Services

Either party may terminate the service agreement under specific conditions:

Mutual Agreement: Both parties agree to terminate the contract without penalties.
Breach of Terms: Violation of these terms may result in termination with no refund.
Force Majeure: Events beyond control, such as natural disasters, may lead to termination without liability.

9. Privacy Policy

We are committed to protecting your privacy:

Data Collection: Personal information is collected solely for service provision purposes.
Data Usage: Information is used to communicate service details and updates.
Data Protection: We implement security measures to safeguard your personal information.

10. Governing Law

These terms are governed by the laws applicable in Mortlake:

Jurisdiction: Any disputes arising from these terms will be resolved in the local courts of Mortlake.
Compliance: Both parties agree to adhere to all relevant local regulations and ordinances.

11. Amendments to Terms

We reserve the right to modify these Terms and Conditions:

Notification: Clients will be informed of any changes via email or official communication channels.
Acceptance: Continued use of our services constitutes acceptance of the updated terms.
Review Period: Clients are encouraged to review the terms regularly to stay informed of any modifications.

12. Acceptance of Terms

By engaging our Gardening Services in Mortlake, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Conclusion

Our commitment is to provide top-notch gardening services while ensuring clarity and transparency through our Terms and Conditions. Should you have any questions or require further clarification, please feel free to reach out to us.